How to Apply for Statement of Results (Confirmation) from KNEC

How to Apply for Statement of Results (Confirmation) from KNEC

The Kenya National Examinations Council (KNEC) has simplified the procedure for obtaining a statement of results. This guide outlines the steps to apply online through the Quality Management Information System (QMIS) or eCitizen. The entire process is automated, ensuring that clients do not need to visit KNEC offices unless collecting resolved queries.

Steps to Apply:

1. Register an Account
   • Visit QMIS KNEC or access the service through eCitizen.
2. Log In
   • Log in using the credentials provided in the email sent to you.
3. Select the Confirmation Option
   • Choose the confirmation option from the menu.
4. Fill in Required Details
   • Input the following:
     • Index Number
     • Type of Exam
     • Year of the Exam
   • Click ‘Find’
   • Provide destination address details (the institution requesting confirmation), addressee, and purpose of confirmation.
5. Attach Necessary Documents
   • Upload a copy of the certificate, result slip, or result printout.
6. Submit Application
   • Submit your application and wait for the system to generate payment details.
7. Receive Payment Notification
   • You will receive an SMS notification to log in and make the payment.
8. Make Payment
   • Complete the payment process and wait for your application to be processed.
9. Dispatch via Courier
   • If you select dispatch via courier, contact the helpline for further guidance.

Contact Information: For additional assistance, reach out to the KNEC helpline at:

• Phone: 0720741004 / 0732333566

KNEC’s QMIS ensures that examination-related queries can be handled online efficiently, minimizing the need for physical visits to their offices.

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Important

The council does not accept payments through cheques, money orders, or postal orders. Employers or institutions are the sole recipients of the Statements of Examination Results, and candidates, parents, guardians, or any other individuals cannot receive or copy them.

Remember, these statements are not certificates, and you should not transfer them from one organization to another. All requests for confirmation of exam results must include copies of the relevant certificates. Result slips are acceptable for all examinations except CPE and KCPE.

If an applicant cannot provide a copy of the certificate or results slip, they must obtain an introduction letter from their school and a certified copy of the results printout for the specific year from their former schools, colleges, sub-county directors of education, or county directors of education, especially for private candidates and schools that have since closed.

To confirm results for modular courses like business, technical, and teacher education, the application form must include all copies of results slips for each module or part course. KNEC will not Incomplete incomplete applications.

Applicants are advised not to make any payments until their applications have been verified by KNEC and they have received a unique pay bill number. 

How to Apply for Statement of Results (Confirmation) from KNEC